Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this web site are
protected by applicable copyright and trade mark law.

2. Use License

1. Permission is granted to temporarily download one copy of the materials
   (information or software) on Pet Playgrounds, LLC’s web site for personal,
   non-commercial transitory viewing only. This is the grant of a license,
   not a transfer of title, and under this license you may not:
   1. modify or copy the materials;
   2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
   3. attempt to decompile or reverse engineer any software contained on Pet Playgrounds, LLC’s web site;
   4. remove any copyright or other proprietary notations from the materials; or
   5. transfer the materials to another person or “mirror” the materials on any other server.
2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Pet Playgrounds, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

1. The materials on Pet Playgrounds, LLC’s web site are provided “as is”. Pet Playgrounds, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Pet Playgrounds, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Pet Playgrounds, LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Pet Playgrounds, LLC’s Internet site, even if Pet Playgrounds, LLC or a Pet Playgrounds, LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Pet Playgrounds, LLC’s web site could include technical, typographical, or photographic errors. Pet Playgrounds, LLC does not warrant that any of the materials on its web site are accurate, complete, or current. Pet Playgrounds, LLC may make changes to the materials contained on its web site at any time without notice. Pet Playgrounds, LLC does not, however, make any commitment to update the materials.

6. Links

Pet Playgrounds, LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Pet Playgrounds, LLC of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Pet Playgrounds, LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Pet Playgrounds, LLC’s web site shall be governed by the laws of the State of Louisiana without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Shipping Policy

Turnaround

Orders are typically received within 5 business days. Larger order may take more time as we manufacturer these products at our facility by order.

Carriers

We use the following carriers to deliver our orders:

UPS – United States
FedEx – United States
Purolator – Canada

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Returns and Refunds Policy

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

1. Please email sales@petplaygrounds.com or call us at 1-800-985-9202 to request a refund and we will assign you a tracking number.
2. Mail your returned item to:

Pet Playgrounds, LLC
c/o Victor Boemmels
ATTN: Returns & Shipping Department
500 Technology Park Dr.
Torrington, CT 06790

3. Include in your package a signed letter stating the reason for your return and the original receipt.

We do not refund the original shipping and handling cost order. Please note the true shipping cost may be much higher than what was paid at the time of your order as this is calculated by weight and distance by the shipping companies that we use. The full shipping cost will be deducted from all returns.

All installations require a combination of video and written instructions and, in some cases, creativity. The materials and methods suggested are a guide and do not guarantee any specific level of security. The four levels of security offered are the best way to ensure you get the correct level, with the understanding that any fence can be made stronger or taller at any time by adding additional layers of metal, posts, and cable. We do not make strength recommendations other than providing four levels to choose from, and we are always available to discuss strengthening the fences even beyond what is currently offered.